Hiawatha Care CenterFederal Nondiscrimination and Accessibility Notice
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ATTENTION: If you speak Thai, language assistance services, free of charge, are available to you. Call 1-877- 696-6775.


Required Federal Accessibility and Non-discrimination Notice


Hiawatha Care Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hiawatha Care Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Hiawatha Care Center provides:

Free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Maddie Cafferty, Civil Rights Coordinator.

If you believe that Hiawatha Care Center has failed to provide these services or discriminated in another way on the basis of race color, national origin, age, disability, or sex. You can file a grievance with: Hiawatha Care Center, Civil Rights Coordinator, Hiawatha Care Center, 405 N 15th Avenue, Hiawatha IA 52233, Phone number: 319-378-8583, Fax number: 319-378-8598, mcafferty@hiawathacarecenter.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Maddie Cafferty, Civil Rights Coordinator, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/protal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201,

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at: http://www.hhs.gov./ocr/office/file/index.html